We were recently called out to a residential client who had extensive flooding in their garden and sewage smells in their house. We arrived at their house promptly and diagnosed the issue.
After an inspection of their drainage system by using a CCTV Drainage Survey we were able to show the client the blockage and advise of the issue, which was that their Soil Stack Pipe with clogged with stones, gravel, and clumps of fat.
We were then able to clear the blockage the same day by physically removing the block, clearing the rest with high-pressure drain jetting, and then chemically cleaning the whole area after; leaving the residential area good as new. This resulted in a very happy client, who were very pleased with the quality of the work and the affordable price.
This kind of blockage can be very common. Some telltale signs are sinks and toilets drain slowly, pooling water in the garden and sewage smells in your home. If you’re experiencing any of these tells then get in touch immediately and we can treat the issue before it does any damage.
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Kemal Housein
09:47 07 Jan 23
Fantastic service and very friendly. Called at 10pm and they arrived next morning at 9am and cleared the blockage within 30 minutes. Would definitely recommend.
Jack Lenton
17:51 14 Nov 22
Jan was brilliant! Came out on a weekend, unsociable hours, no problem, he was so friendly and kind and even better, he got the job done at a really good price! Amazing customer service!
Gillian Gurman
14:39 02 Nov 22
Great job from Jan. Very prompt, helpful and friendly. Would definitely call him again. Thanks Jan
Jessica Milham
12:59 23 Aug 22
Enquired in the evening and had someone turn up the next morning for 9.30am. Nice guy, very professional and did a great job of explaining the problem. Managed to sort within 30 minutes. Was about £288 Inc. VAT so not sure if that's reasonable but it sorted out the problem so thank you!
Linda Newman
19:23 09 Jul 22
9/7/22 Had a lovely gentleman fix our pipe connection this morning. He’s done an excellent job, very helpful (explaining everything) friendly and polite. Highly recommended and welcome back if we need any other work done. Thank you, sorry about the coffee and the shower! Lol
Sally Davies
19:59 06 Jun 22
Brilliant service from Jan - efficient, informative and professional. I will always have him on my speed dial for future needs
Sarah Elliott
14:25 30 May 22
Really grateful as he came out really quickly and advised us of various solutions free of charge to our damp and drainage needs so Thankyou very much!
Isabel Fallows
16:06 07 May 22
A really nice guy, with a lovely smile, who helped us out massively with our blocked drains on a Saturday afternoon. Would highly recommend.
Benjamin Clarke
10:29 13 Apr 22
Engineer arrived on time. Very professional job and highly recommended. Problem solved
DARREN HOPPER
14:35 11 Apr 22
Problem occurred this morning, Google returned this super helpful chap who came over this afternoon. The problem is now resolved, thanks very much!!
Louis Willemse
11:45 20 Feb 22
Amazing service! So quick and on a Sunday. Extremely helpful and informative! Don't use anybody else. We can recommend their super service!
Arran Rusling
17:06 06 Feb 22
Fantastic job from Jan. called out on a Sunday as our kitchen sink was completely blocked. On looking at it the pipe work under the kitchen was completely blocked. The drain outflows are complicated and finding a route into the blocked pipe was not straightforward but after looking at it it was resolved quickly. I was worried we’d have to take up the floor to get to it but Jan managed to get the jet machine in avoiding us significant cost.
Maxine Parkhill
06:53 12 Jan 22
Brilliant service offered. Arrived when they say they would & work was carried out very promptly & efficiently. The man was very informative, polite & explained exactly what the problem was. Thought I was going to have to destroy a room by knocking tiles off walls & ripping floors up but was saved by calling Fedurco, the man pointed out exactly what & where the problem was which we rectified from the inside of a cupboard. I would definitely not hesitate to call back and use again if I ever need to. 10/10. Excellent, thank you.
Barry Pearson
21:08 15 Nov 21
Fantastic service. Completely blocked main pipe to the sewer from our house which we couldn’t clear ourselves. Called at 16:40 and Jan was here about 17:15. Friendly, professional manner. A credit to his company. Would recommend (and I don’t recommend very often!).
Leigh Bennett
11:09 10 Nov 21
Called in the morning to a drainage issue in our commercial property, also asked for liability insurance which was kindly provided by the chap in the office, Drainage issue was resolved within 1 1/2 hours after being advised by another company that this was going to take all day.
Thank you for your help and quick response time.
Highly recommend
Thank you for your help and quick response time.
Highly recommend
Tony Clarke
00:20 07 Nov 21
Unblocking of my drain pipes to the toilet was done very well. He seems to know what he was doing and carried out a professional job and cleared up after himself. Very pleased.
Only down side was the price £930
Only down side was the price £930
Matt Deadman
09:56 26 Oct 21
Had a hole in our clay soil pipe under kitchen floor. Concerned that was going to have to dig up the concrete floor to replace pipe. Fedurco Drainage sorted it with a liner so no need for any destructive works. They did a video of the work before and after to show the fix had worked. Cleaned drain as well. All sorted within an hour and a half of being here. Fantastic service and very approachable.
Corin Brown
09:43 22 Oct 21
Jan came out and was incredibly helpful. He helped us find out the source of the issue and provided great advice on how to handle future issues with Thames water should they ever arise.
He had all the equipment need for resolving the blockage further up the drain and we feel confident our drain issues are finally resolved! Thanks Jan!
He had all the equipment need for resolving the blockage further up the drain and we feel confident our drain issues are finally resolved! Thanks Jan!
Richard Small
08:52 18 Oct 21
Punctual, polite, professional, gave a price upfront inline with what the likely problem was, explained exactly what he was going to do and promptly got on with it
Extremely happy, 5 star service
Extremely happy, 5 star service
Michelle Edwards
08:09 19 Sep 21
Can not fault the service. Came quickly and kept me informed about arrival time. Professional and friendly service. Would highly recommend.
Tolulope Lawore
10:30 06 Sep 21
Jan attended on time and resolved the matter swiftly giving us advice on how to maintain the drains. Great guy
Will Bonner
09:13 06 Aug 21
Well, what can I say!
Firstly if anyone wants a lesson in customer service, use this company and ask for Jan!
From our first interaction he was a pleasure to deal with. He arranged everything at half the price of other companies in the area.
He even sorted out an unrelated issue with a blocked man hole with souther water as we were away at the time! He really could have just said not my problem.
He updated us step by step with pictures of the work at various stages to reassure us. He advised and gave honest advice and feedback throughout!
In summary, if you want to deal with a local company that can offer unbelievable customer service, alongside top quality work call Fedurco Drainage Solutions and ask for Jan! Also to reiterate HALF THE PRICE OF 3 INDEPENDENT COMPANIES!
Thank you Jan and I look forward to using you and recommending you again in the future.
Firstly if anyone wants a lesson in customer service, use this company and ask for Jan!
From our first interaction he was a pleasure to deal with. He arranged everything at half the price of other companies in the area.
He even sorted out an unrelated issue with a blocked man hole with souther water as we were away at the time! He really could have just said not my problem.
He updated us step by step with pictures of the work at various stages to reassure us. He advised and gave honest advice and feedback throughout!
In summary, if you want to deal with a local company that can offer unbelievable customer service, alongside top quality work call Fedurco Drainage Solutions and ask for Jan! Also to reiterate HALF THE PRICE OF 3 INDEPENDENT COMPANIES!
Thank you Jan and I look forward to using you and recommending you again in the future.
Ann Pimblett
15:47 24 Jul 21
Excellent service. Found the problem, which others had not. Jetted the pipes and got the shop toilets back up and operational.
Punctual, clean and tidy work and all done great expertise and a smile.
Great job done and at a good price. Thank you Jan.
Will recommend you and use your company again without hesitation.
Punctual, clean and tidy work and all done great expertise and a smile.
Great job done and at a good price. Thank you Jan.
Will recommend you and use your company again without hesitation.
Jim Weedon
15:10 15 Jul 21
I had a drain dispute with my neighbour which was giving me sleepless nights, especially seeing as he was seeking legal advice.
When I spoke to Jan, he completely put my mind at rest and told me to leave it to him and he would inspect the drain.
He provided video evidence of the blockage which resulted in his bill being split between the 2 parties.
Jan couldn't have been more helpful and in his words, he "got rid of my headache".
I would happily recommend Jan. Not only was he professional and empathetic, his cost was also very reasonable.
When I spoke to Jan, he completely put my mind at rest and told me to leave it to him and he would inspect the drain.
He provided video evidence of the blockage which resulted in his bill being split between the 2 parties.
Jan couldn't have been more helpful and in his words, he "got rid of my headache".
I would happily recommend Jan. Not only was he professional and empathetic, his cost was also very reasonable.
argentin paola
10:05 03 Jul 21
Very happy with the work. Thourough examination of the pipes and excellent cleaning. Very friendly and very competent. I recommend Fedurco Drainage Solutions!
scott parkin
09:54 23 Jun 21
After one failed attempt by a different company and several goes doing it myself I had to call in fedurco. We had a blockage effecting 2 toilets on 3rd and 4th floors. Jan was very knowledgeable explained each and every step and efficiently cleared embarrassing blockage, removed heavy scale build up and showed me using cctv how clear everything now is. First class job would highly recommend.
Toby Vickers
09:06 05 Feb 21
Absolutely worth a 5* Review! Couldn’t recommend this company enough. Courteous, came when they said, knowledgable at their craft and one of the best priced companies I could find! Thanks Jan!
Kim Spence
08:41 02 Feb 21
Great company, giving the drainage industry a good name. I’ve used this company for a few years now and have recommended many times. don’t get burnt by some of the cowboys out there, go with a company like this!
Shae Vitoria
19:41 29 Jan 21
We had overflowing toilet, bath, sink and the most awful smell. We went with Local Drainage Solutions and they booked in a time with us and were at our home promptly. Jan the engineer was really lovely and got the issue sorted in no time, we had some blockages which he cleared and showed us a video of drains, he explained everything and gave advice on how to stop it happening again. Good service, good price.
Perry Sloanne
18:00 26 Jan 21
Great service! Thank you very much Jan, came over when he said he would. Fixed our drains in no time and the best price I could find after calling around. will be recommending!!
Ceilia Tyson
10:05 15 Jan 21
Must recommend these guys for their great work helping replace a Soakaway in our property. We tried multiple companies before and they quoted us extortionate rates citing the pandemic. Their engineer Jan was friendly, affordable got the job done within the day. Would absolutely recommend!
Lyndd Anne
10:03 08 Jan 21
Thank you Jan for your help! Promptly arrived at the property when we said he would, disganosed the issues and discussed pricing and the job in detail. Was able to sort out some issues with our drains and we haven’t had any issues since! Great price, very good service. Would recommend!
Trevor Cahill
18:11 18 Dec 20
Thank you Jan!! The best price I could find for a Sunday afternoon and the guy was a great help. Fixed my drainage issues in no time, turns out there's lots of a fat down there. Gave me advice for future issues and the drains have been going down so much faster than ever before!
Harriet O'Minh Nhan
18:04 18 Dec 20
Very good drain unblockers! Jan spent over an hour looking for the blockage and issue with the drain, after much looking he eventually found it!! No problems since and a good price, nothing too much trouble
Ross
08:49 12 Nov 20
Really appreciate the service we had today, the engineer who was called out was very professional, attentive and knowledgeable. He took his time to explain our plumbing problem in great detail and explain every step of what he was doing. 5 starts great work guys
Sascha Milka
08:31 09 Nov 20
Third time calling Jan and we've recommended him LOTS!
Great chap really nice and gets the job done nice and quickly. We live in an old Victorian house so our drains always have issue. Once you find a good tradesman you don't want to swap and tempt fate!
Good communication, turned up when planned and just got the job done.
Great chap really nice and gets the job done nice and quickly. We live in an old Victorian house so our drains always have issue. Once you find a good tradesman you don't want to swap and tempt fate!
Good communication, turned up when planned and just got the job done.
Vanesa Naylor
08:26 09 Nov 20
Cannot recommend Local Drains enough!
Got in touch when they were on the way, arrived in no time. Assessed and talked about our issue in depth and allowed us to understand why the issue happened and how to avoid in the future.
He has all the right equipment on him to deal with the issue and washed it through then gave us a CCTV recording to show it was all done. Cheaper than competitors and a great service, thanks Jan
Got in touch when they were on the way, arrived in no time. Assessed and talked about our issue in depth and allowed us to understand why the issue happened and how to avoid in the future.
He has all the right equipment on him to deal with the issue and washed it through then gave us a CCTV recording to show it was all done. Cheaper than competitors and a great service, thanks Jan
Alia Phylis
14:17 28 Oct 20
What can I say? 5 Star from our drainage engineer. He was polite, helpful and got the job sorted very quickly. Reasonable price and good service, thank you!
Adam Smith
13:56 26 Oct 20
Absolutely amazing. Jan went above and beyond to fix our problem - we are so relieved! 100% recommend to anyone with drainage issues, you won’t regret it.
Tran Khai Tuan
13:26 19 Oct 20
Jan came by to look at a burst pipe in our back garden and flooding. He was able to repair it that day and gave us a very good quote on work done. Would recommend local drainage solutions.
Tristan Jennings
13:28 11 Oct 20
Quality Service. Jan was over very quickly and took a proper look at our blocked drain, he cleared it fully and told us about how it got blocked and the video of the CCTV so we could see the unblocked drain. No issues since Jan came over, not going with anyone else top guy!
macrostheblack2010
08:35 22 Sep 20
Top quality job. Booked late afternoon and Jan arrived as promised 9am next morning. Blasted out blocked drain downpipe all the way through the system into main sewage drain. Able to show on CCTV camera all clear and kind enough to explain it all.
Updated Aug 2022: recommended to my mother with blocked drain issue. All sorted and good work done. But £1854 for 3-4 hours work and parts. I understand not an easy job digging up concrete replacing/repairing broken drain. But feeling ripped off when £1250 was discussed over a phone call to me (which is still a lot! But felt willing to pay for having it sorted immediately, without hassle of getting other quotes).
Updated Aug 2022: recommended to my mother with blocked drain issue. All sorted and good work done. But £1854 for 3-4 hours work and parts. I understand not an easy job digging up concrete replacing/repairing broken drain. But feeling ripped off when £1250 was discussed over a phone call to me (which is still a lot! But felt willing to pay for having it sorted immediately, without hassle of getting other quotes).
Jacqueline Moss
06:42 16 Sep 20
We contracted Jan and his engineers for a commercial job installing soakaways at one of our facilities as we had pooling water causing issues. The work was done to a high professional standard, everything was explained, costing was great and post job clean up was amazing. Could not recommend enough.
Amy McDermott
06:31 16 Sep 20
Jan came round to look a blocked drain - he was very professional and gave us some great advice to avoid future blockages at our home. Good price. Would highly recommend - will not use anyone else now.
Ricardo Medina
07:43 05 Aug 20
We called the previous afternoon as our kitchen sink drain was completely blocked and they came by the next morning at 8am. Jan came by and within 15 he had done the job, he did a great job. I highly recommend Ferduco Drainage/ Local Drainage Solutions.
Ames
10:10 30 Jun 20
Responded really quickly, very professional and gave us some good advice. We needed CCTV inspection prior to removal of an inspection chamber, they were able to fit the work in promptly. They did an excellent job and talked me through the footage as they were taking it so that I understood fully the conditions of the drains. Would definitely use this company again.
Angelina Chandler
09:05 23 Jun 20
Excellent service delivered twice. Job done quickly and efficiently. We called Jan for the second job as we were very happy with the service he provides. We highly recommend Jan to anyone in a need of a good local professional! Great man! Thanks again.
Haydn Morgans
14:07 08 Jun 20
Jan came around today to inspect a block drain. He came over cleared the blockage quickly and gave me some great advise along the way on maintaining my drains and things to look out for. Good price and great service, wouldn't use anyone else now!
Joe the boss Vlogs 2
09:58 04 Jun 20
Jan turned up to give me a quote on a broken soil waste pipe but was prepared to get stuck in straight away. Very friendly, professional and got the job done in 2 hours. Recommended.
Katy Thomson
11:00 27 May 20
Excellent response time to enquiry. Called back and came round the next day. Went through the options and costs. Jan had all the equipment and did a very thorough job clearing the drains and checking for any damage.
Lueen Mbiz
08:58 26 May 20
Very impressed with the job done. Quick, easy And excellent service provided. Highly recommend using Federico Drainage.
Rosie Oglesby
10:56 22 May 20
Great service, very professional and friendly. He came out very quickly and solved the problem for us at a good price. Highly recommended.
Phil Gooda
11:42 10 Mar 20
Jan answered the phone politely and professionally. Promised to be here in an hour. He was here in 48 minutes. Looked at the problem, suggested a solution, made an offer (which was accepted), and did the job in less than 10 minutes. Excellent service, and a lovely chap. Thoroughly recommended. He runs a 365/24/7 operation.
Andrew Beesley
12:19 27 Feb 20
Jan was great, polite and informative with a great depth of knowledge. Gave a quote on e-mail after I had explained the problem. Price was half what a big national firm had quoted. Job done quickly and I was able to see the repair on camera. Just how a job should be done. Well done Jan! Highly recommended.
Miles Beaumont
10:38 15 Feb 20
Very happy with the service. Fixed the job on the day. Arrived on time. Gave good advice. And helpful. Any future problems will be using his service again.
Heidi Baverstock
11:54 20 Jan 20
Fantastic guy, unblocked our toilet in seconds! Gave us good advice. Cheap too. Will highly recommend *****
Selven Ramasawmy
09:11 07 Jan 20
I had a blocked drain for weeks. Tried all sort of off the shelf products including cleaning the U bends. Jan came is and it was sorted out within 20 minutes. Fast and professional service. I would highly recommend their service.
