Jan was brilliant. He was super friendly and professional, clearly outlining what the problems might be and never putting pressure on. Would highly recommend Jan and the company and will return to them of any further problems. Excellent service!!
Jan was extremely knowledgable and professional. He explained everything thoroughly and shared each stage so I was fully informed. He shared photos and videos. He cleaned up after he finished and explained what would be covered in the follow up report. I highly recommend him.
Such quick and impressive service. Jann answered the phone immediately and came to my house within an hour to sort out stinky blocked drain - on the afternoon before Christmas Eve! It was a lot of money but he did a brilliant job, explained clearly and tidied up beautifully. Very friendly nice man!
A true gent. Came out late at night. Established the fault quickly. Genuinely nice with it. I can tell he cares for people. He certainly sympathised with my flood of sewage in the garage and tackled the problem with a smile.
Why Choose Us?
"Enjoy fresh, odour-free drains again without unpleasant smells spreading through your home."
Tree Root Damage to Drains and How We Fix It
Smelly drains are a nuisance because unpleasant odours can travel through your entire piping system, causing bad smells from your sink, toilet, shower, or bath. These odours can quickly overpower your home and may even be noticeable outside in your garden, depending on how your drainage system is set up.
There are several common causes of smelly drains, including:
Personal hygiene products
Products such as soaps, detergents, shampoos, and conditioners naturally build up over time and can cause unpleasant smells, especially if drains are not cleaned regularly. Oil-based products are particularly difficult to break down and can cling to other substances, allowing bacteria to multiply and create foul odours in bathroom drains.
Food waste
If food waste is not disposed of properly and enters your sink, it can travel through your drainage system and become trapped. Because food takes a long time to break down, it is one of the main causes of smelly drains. Solid particles cling to grease, grime, and residue from soaps and shampoos, which can gradually clog pipes and create ongoing odour problems if left untreated.
Damaged or ageing pipes
Cracked, damaged, or ageing pipes can also be a source of unpleasant smells. Over time, leaks can allow dirty water to seep into the surrounding soil, while older pipes may corrode and absorb bacteria that cause persistent odours.
There is no reliable way to identify the exact cause of smelly drains without a professional drainage inspection. Our team can assess your system thoroughly and pinpoint the issue before it becomes a more serious problem.
We understand you may have concerns. Here are honest answers to the questions homeowners ask us most often.
We provide transparent pricing upfront before any work begins. Most standard jobs have fixed prices, and we'll always explain costs clearly. There are no hidden fees—what we quote is what you pay. If we discover additional issues during the job, we'll discuss them with you and get your approval before proceeding.
Absolutely not. Drainage problems happen to everyone, and we've seen it all. Our team is professional, discreet, and non-judgmental. We're here to solve your problem, not to make you feel uncomfortable. Your home is your private space, and we treat it—and you—with complete respect.
We guarantee arrival within 60 minutes for emergency calls in Kent. Our team is available 24/7, including weekends and holidays. When you're in crisis, we understand that every minute counts. We prioritize emergencies and dispatch immediately upon receiving your call.
We're fully licensed and insured, with 15+ years of experience and a 4.9-star rating from over 200 customers. Our reputation is built on quality work and satisfied customers. You can read real reviews from Kent & South-East London homeowners on our website and Google Reviews.
We'll conduct a thorough inspection and explain exactly what we find. If the issue is more complex than initially apparent, we'll walk you through your options, provide clear cost estimates, and help you make an informed decision. We never pressure you into unnecessary work. Our goal is to give you the information you need to protect your home and your budget.
We take great care to protect your property. We use protective coverings, clean up thoroughly after every job, and treat your home with respect. Professional cleanup and sanitization are included in our service—we leave your home as clean as we found it, with the drainage problem solved.
The Trusted Guardian for Kent & South-East London homeowners. Restoring peace of mind with professional, transparent, and empathetic drainage services.